Let your customers call you free of charge. Toll Free service provides a cost-effective method for customer contact and support for pre- and post-sales, order taking, product support, general information and other key customer service functions. WTI's Domestic Toll Free service is a competitively priced, full-featured offering. Direct overflow calls to another local line so your callers get the attention they deserve. Using our 24/7 web access you can even change where your Toll Free access number rings to, so when you need to leave the office you can change it to your cell, home or forward it to your answering service.
There is no question that WTI’s SIP Trunking offers compelling advantages for businesses large and small. The voice quality, even over an un-managed public Internet connection, is excellent. With SIP trunks, a single network can be maintained within your business rather than having both a voice and data network. Your Internet bandwidth can be used more efficiently and Moves, Adds and Changes can be completed without major wiring upgrades.
Manage your accounts 24/7 with WTI’s web access. Obtain valuable information and make changes to your account on your schedule. Change destination numbers on Toll Free calling, set up custom routing, block numbers, access real time call detail records. Give staff access with various levels of authority through profile management with departments such as Financial, Tech Support and Administration in mind. WTI’s web access will be an invaluable asset for your company.